LegaRyaPrivacy policyBack

LegaRya by WaffleBerry

Delete your account

You can request permanent deletion of your LegaRya account and associated data. You do not need the Android app to make a request. This is deletion, not temporary deactivation, and it cannot be undone.

Request deletion without the app

Email waffleberry.app@gmail.com from the email address associated with your LegaRya account, using the subject Delete my LegaRya account. Say that you want your account and associated data permanently deleted.

WaffleBerry support must verify account ownership before starting deletion. Sending an email alone does not authorize deletion. Never send your password, sign-in token, voice recording or identity document in the initial request. If you no longer have access to your account email, contact the same address for help verifying ownership.

Request deletion in LegaRya

Sign in on the website or Android app. Open Account settings → Account → Delete account. In a chat, Account settings is in your profile menu; it is also available on the journey-selection page. Review the warning, continue, verify your current password or linked Google account, type DELETE, then choose Delete account permanently.

Open Account settings

What is deleted

  • Your account/profile information, sign-in credentials, Google account linkage and preferences.
  • Every Legacy you own, including memories and revisions, relationships, personality data, timeline events, stories and conversations.
  • Your private conversations and messages, uploaded photos/documents/media, and user-specific permissions, invitations and activity.
  • Preserved-voice profiles for your owned Legacies, original and reference recordings, previews, generated private speech and associated processing jobs.

Shared Legacies

Another person's account or Legacy is not deleted just because you visited or collaborated. Your private conversations, uploads and generated speech are removed. Memories and stories that became canonical content in another owner's Legacy remain with that Legacy, with your account links removed. Contact support about a specific personal-information concern in shared content.

Timing and retained information

Your access and existing sessions are invalidated when the deletion request is accepted. Database and private-file cleanup run asynchronously and retry when a service is unavailable. We do not promise instant erasure of every file.

Minimal deletion-progress information is kept until cleanup finishes. A minimal deletion record is retained to prevent deleted data from being restored. It does not contain your email, password, memories or recordings.

We aim to complete active-product deletion within 24 hours after a verified request is accepted. A storage or service failure can delay cleanup; contact WaffleBerry at the address above for an update.

Historical backups can temporarily contain data removed from the active product. Managed backups expire automatically, with a maximum retention of 30 days from capture. Before a backup returns to active use, deletion records must be reapplied. Minimal deletion records remain while restorable backups or unfinished cleanup obligations exist; they do not contain your account content.